"Leaders, coaches, and mentors are charged with helping others to stretch their limits. However, few people enjoy hearing the messy--and sometimes painful--feedback it takes to overcome a personal obstacle. Marcia Reynolds shows how to use the discomfort zone to help others grow, not suffer"--

When the fairies forget to invite a special guest to the Flower Fairies' Garden Party, they must use a special form of communication, called fairy whispers, and a trail of fairy dust to invite someone at the last minute.

"How do you make conversation with someone you have just met? When is communicating by email ill-advised? How do you say 'no' without using that dreaded word? Regardless of age or occupation, conversation can be tricky. And like it or not, it's one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done...